About MGsale

Is MGsale.com affiliated with any other game companies?
No. MGsale.com is a completely independent company that has emerged as a result of the demand for currency in online games. We currently do not have any affiliations with any other game companies

Orders and Deliveries

1. How is delivery accomplished?
After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.

2. How do I check on the status of my order?
If you would like to check on the status of your order, simply log onto our live chat and one of our customer service representatives will assist you straight away, 24 hours, 7 days.

3. How to place an order –Offer Currency?
Placing your first order with MGsale.com is easy. Just follow these steps:
Select the quantity and Click on the "Buy Now" Button to place the item in your shopping cart found on the various game pages.
-If you're changing the Quantity, use the Quantity box and click Update Cart.
-If you're removing an Item, check the 'Remove' box and click on the Update button to remove that item from your cart.
Click "Checkout" when you're ready to place your order. If you haven't an account yet, please check the 'Continue 'button, you'll be prompted to enter your shipping and billing address information delivery time. Now put your current local time for instant delivery. It is very IMPORTANT to provide us with a VALID EMAIL and keep it working till the delivery is completed so that we can contact you for delivery details.
a. Once you are satisfied with your shopping cart, Click Submit order and you'll be taken to the Confirmation Page to log on to Paypal account to make payment. If you do not have a Paypal account, please sign up for an account and verify your shipping address.
b. Please include your confirm shipping address in your Paypal payment by selecting the default 'Ship to' option. Your delivery will NOT be processed without a confirmed shipping address. International customers without a confirmed shipping address will be handled on a case by case basis.
c. Click "Pay" to place the order.
You will receive a payment confirmation from Paypal with your ITEM number for your records.

4. How to place an order –Power leveling.
Placing your first order with MGsale.com is easy. Just follow these steps:

a. Select the quantity and Click on the "Buy Now" Button to place the item in your shopping cart found on the various game pages. If you want to buy more than one item, click back to any of the game pages and repeat the first step. In your Shopping Cart you'll see the items you've added along with the total price. At this point you have several options:
- If you're changing the Quantity, use the Quantity box and click Update Cart.
- If you're removing an Item, check the 'Remove' box and click on the Update button to remove that item from your cart.
Click "Checkout" when you're ready to place your order.

b. Fill in your Power Leveling Information Exact. Now need the following information in order to start your leveling service: Game Login ID, Game Login Password, Character Server, and Character Name. It is very IMPORTANT to provide us with a VALID EMAIL and keep it working till the delivery is completed so that we can contact you for delivery details.

c. Once you are satisfied with your shopping cart , Click Submit order and you'll be taken to the Confirmation Page to log on to Paypal account to make payment. If you do not have a Paypal account, please sign up for an account and verify your shipping address.

d. Please include your confirm shipping address in your Paypal payment by selecting the default 'Ship to' option. Your delivery will NOT be processed without a confirmed shipping address. International customers without a confirmed shipping address will be handled on a case by case basis.

e. Click "Pay" to place the order.
You will receive a payment confirmation from Paypal with your ITEM number for your records.
ATTENTION: MGsale.com also offer the World of Warcraft Power Leveling Quotation to Get an Instant Quote.

5. Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. You should have already received a confirmation email for your order, please refer to the order number in the order confirmation email if you have any questions or need an order status update. To help us serve you better, be sure to include your order number in all your emails and inquires. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your account.

6. Why does my shopping cart remain empty even after I have tried to add something?
We use 'cookies' to link your payment with the details of the purchase, and if there is something preventing the cookies from adhering properly the shopping cart can appear empty. If you are placing the order behind a firewall or from work or have special software installed to block cookies, you may experience this problem. If you are having this problem, our live chat representatives are standing by to assist you through the order process or email to us.

7. I have ordered on the wrong server or character name. What should I do?
Please send us an email from your Paypal email address or contact our live chat representatives that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions given.

8. Why does the price of currency change all the time?
Our prices are adjusted according to available stock and to remain competitive in the marketplace. Additionally, our prices rise and fall to match the supply and demand of each game and server.

9. Do you have a price protection policy of any kind?
Yes. MGsale does support a 24-hour price protection policy. Due to the volatile nature of online currency prices, MGsale offers compensation within 24 hours any difference in price fluctuations that result from a purchase. To capitalize on this feature, simply log onto the live chat window and explain the issue to one of our live customer service representatives.

10. Live Help is not responding. What's wrong?
The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56K modem dial-up, you tend to experience slower speed. Some ISPs also tend to be slower during peak period when the Internet traffic is congested. Please kindly try again or email us if you are having difficulties in messaging us.

Account Information

1. How to create an account on MGsale.com in advance?
You can create an MGsale.com account at anytime by following these steps:
1. Click the “Register” Button at the top of every page on MGsale.com.
2. Fill in your First and Last Name, and E-Mail Address. As well as a phone number.
3. Fill in your Contact Information.
4. Choose a password. The Password must be at least (5) characters long.
5. Click the "Sign-Up" button! It's that easy!

2. Do I need an account to order from MGsale.com?
You do not need to register for an account in order to order from MGsale.com. During check out, you will have the option of proceeding to checkout directly without having to create an account first. However, MGsale.com accounts are strongly recommended for all customers. Not only does it save you time on you subsequent visits, it also allows you to gain membership rewards, receive coupons, and gain access to a multitude of other valuable products and services. Each time you make a purchase on MGsale.com with your account, you earn points that will result in automatic discounts on future orders. So register now and start leveling up your points.

3. Forgot your password?
If you forgot your password, click on the "Lost Password?" link that is just below the login box. Input your email address and a new randomly generated password will be sent to you automatically. Once you receive your new password, you can then go into your account and change it into something easier to remember

Power Leveling

1. What is power leveling service of MGsale about?
MGsale is the leading provider of multiplayer power leveling services, We can provide the following services: World of Warcraft- Exalted reputation, Gain Honorable Kill, Power Leveling, Professional Leveling, Black Sheep Wall; Guild Wars- Highend Equipments, Employ Soldiers & more! MGsale sticks to provide the quickest and the most secure leveling services while maintaining an emphasis on quality. Your character will be leveled by our master players 24 hours a day, 7 days a week, operating at the highest efficiency so that your character will reach the desired level in the timeframe you've specified.

2. Account Safety
MGsale relies on strictly enforced internal policies to safeguard customer game accounts. Every single character is leveled by a master player that conducts himself in an ethical manner in the game. Your character will not be used to Player-Kill, Kill-Steal, hoard farming locations, or any other in-game behavior that is frowned upon. It goes without saying that macros, dupes, game bug exploits, and other such foolishness will never be used. In short, your character will be leveled the safest way possible: by going through the grind.

3. Account Security
We understand that you may be nervous about letting us access your game account while leveling your character. Game account theft is a very real problem, thus we take the security of our customers’ game accounts very seriously. In addition to the fact that we as a company would like to stay in business for more than a few weeks, you should take comfort in the fact that we only need your game ID and password to level your character. We do not need your master ID, password, or your birthday, all of which is needed to take full control of an account. Since you alone retain this vital information, your account is fully secure.

4. Unparalleled Value
By being a direct service provider, MGsale has flexibility and cost savings that leveling resellers do not have. For example, if your character lacks equipment that is necessary to start leveling, we will lend your character the use of such equipment at no additional charge (Fully refundable security deposit needed). Our master player will also give you guidance and advice on what equipment your character will benefit from once the leveling service has finished. We can draft a customized leveling package to include any such equipment that you wish to purchase. Other sellers may undercut our prices in desperation, but they cannot deliver the same level and quality of service as we can. Be especially weary of those that advertise a low daily rate but make it up by quoting you more days than needed.

5. No Hidden Costs
We will not take any of your equipment or expend any of your gold. Your possessions prior to the start of leveling will be fully inventoried and returned back to you intact. Your character will also keep all items from drops during the leveling service. However, since drops and such are by chance, we cannot make any guarantees about what extra items your character will gain through drops.

6. Advice and Guidance
MGsale's master players have in depth knowledge of the game and will provide advice and guidance to any questions that you may have regarding your character. For example, we can provide recommendations on future character development, instructions for completing quests, usefulness of various equipment, clan structure, single or multi-player PVP strategy, methods for devastating players that use Macros or Bots, and etc. MGsale's commitment to improving your enjoyment of the game underscores the value of our power leveling service.

7. Confidential
While leveling your character, our master players will not join any guilds or friendship or talk to anyone except per you request. That is one of our rules. If we happen to run into someone who is familiar with your character, we indicate that we are a friend or relative playing with your character for a little while. You may also let us know of something specific to say in such situations. We will not under any circumstance reveal the leveling service.

8. How do I check my Power leveling schedule?
Prior to starting your leveling service, you can specify a segment of time each day when you can play with your character. This not only allows you to track the progress of your character, you can see our power leveling report on our website which it is will be update in time.Also you can use the time to meet up with your friends in the game and explore your character's new powers. At the same time, you can contact our live chat representatives to track.

9. How to check my account processing in power leveling report?
If you order Power-leveling, you can use your order number to check your Power leveling schedule on our website. Please follow these steps:
Step1. Input your account and password on MGsale.com, then land on the website.
Step2. Click the “Power Leveling Report" Button at the Left of every page on MGsale.com. Or click the “Power leveling Report” letter link under the Button “login”.

10. How can I login my account to play a while during your leveling?
If you would like to arrange a later processing of your order and login by yourself, please contact our live chat representatives or message to us including your order number, we will arrange for you within 5 minutes. Also please kindly inform us when you are finish and your new password by live chat or email, so we can process your order soon.

11. Do you offer power-leveling services?
Yes, MGsale offers power leveling services for most of the popular games, such as World of Warcraft, Guild Wars , and more! Please check our website for any updates on power leveling.

12. How about the refund of Power Leveling?
Our compensation policy regarding harmed accounts:
We offer compensation for the accounts that harmed by any means during a leveling order, the details of the compensation depends on the situation. But note that we will NOT be held accountable for any harm that happened before the starting of the order or after the completion of the order. So please DO change the password of your account and keep it safe & secret ONCE the order is finished.
Important note regarding the PARTIAL refund:
If you wish to cancel a started PACKAGE, you will be charged as if Custome Quoted.(For example: You bought a WOW USA - Power Leveling - From 1 to 60 Extra Free 300 to 1000 WoW Gold 15 Days For $169.99 and wish to stop at lvl 40,then you will be charged for an 1~40 quote which is $108.80, so the refund will be $61.19; and if you wish to stop at lvl 55, the quote charge will be $228.80, then you get no refund, yet you don't need to pay more either)
This term will NOT be applied if your account gets harmed and leveling has to end before it's finished. In that case your partial refund will be calculated by the Percentage of Unfinished Part.

Payment Information

1. What forms of payment does MGsale.com accept?
MGsale accepts the following methods of payment:
- Paypal
- Credit Cards (Visa, MasterCard, American Express)
- eCheck
- West Union
For more information regarding a specific payment method listed above, select the appropriate FAQ sub category.
NOTE: For large orders made by new customers we may require a Wire Transfer as payment. Please see our FAQ page regarding Wire Transfers for more information.

Paypal and Credit Cards

1. Do you accept debit cards?
If the Debit or Checking card has a holographic logo on it, they are generally accepted. If the card is not a Visa or MasterCard, it may not be accepted.

2. How do I pay with my credit card without using Paypal?

We do offer the option to pay using a credit card outside of Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card. The option to use a credit card is available through both services.

3. Why won't my credit card work?
Credit cards can be denied for several reasons. The most common reason is that the bank processing the card does not permit online transactions for security reasons. You may contact your bank to enable your card to be eligible for online transactions. Another reason is that a piece of information may not match when the payment solution checks the verification of the card. In this instance contacting the credit card solution to determine why the card was not allowed to pass is the quickest way to solve the problem. Credit cards from all countries may not be accepted and your country must be located in their permitted list in order to use the credit card merchant account service. If you have previously entered your credit card when attempting to open a Paypal account, they will not accept the card unless it is used through the original Paypal account. The card cannot be used independently through Paypal outside of the account for security reasons.

4. How can I confirm my shipping address?
Go to www.Paypal.com and click on help, use keyword confirm shipping address in the help search box .

5. What is a PayPal Confirmed Address?
A buyer's Confirmed Address is checked against the credit card billing address maintained by his or her credit card company.

6. What is a PayPal Unconfirmed Address?
An Unconfirmed Address is any address which is not associated with a credit card or which has not been verified by PayPal. Most non-U.S. addresses cannot be confirmed at this time because many international credit card platforms do not support methods to do so.

7. Why is my shipping address unconfirmed?
PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses.

8. What is a transaction ID? Where do I find it?
A transaction ID is a term used to describe Paypal payments. Every time money is sent or received through Paypal, the transaction is assigned its own individual transaction ID. Transaction IDs are typically 16 digits long and contain both numbers and letters. If you have a Paypal account, you may log in and review the transaction ID under recent transactions. If you used a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.

9. How do I verify my Paypal account?
The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.

10. How do I open an account in Paypal?
To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

Game Account Safety

1. Are there any limitations with POWERLEVELING ACCOUNT?
POWERLEVELING ACCOUNT SAFETY Note: Update On World of Warcraft User Agreement Limitations on Your Use of Service:
You may only access the Service from within the territorial boundries of the United States, Canada, Australia, New Zealand or Singapore. Any access to your Account, whether by you or anyone else from any locations outside these countries is a breach of World of Warcraft User Agreement.

2. Is this safe and legal?
MGsale has conducted business for over 2 years, and served tens of thousands of customers. We are adding new games nearly every month. The stock available has been purchased legitimately from game players the world over who choose to sell their excess.

3. Why do I have to send money first? How do I know you will uphold your part of the transaction?
Since MGsale conducts thousands of transactions per day, we require payment before we can complete delivery. As in nearly every service industry, superb reputation and excellent service guarantee a safe and speedy delivery.
1. We are an eBay Power seller with 2500+ rating.
2. We also maintain a Square Trade Certification
3. Feel free to check out our Bizrate rating that speaks for itself with reviews from past customers。
4. We are also Paypal verified currently with 5000+ transaction ratings.

4. What security precautions are taken to protect my personal information?
MGsale takes the protection of our clients' personal information very seriously. We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant. Additionally, the information submitted will never be disclosed to any third parties, and the method of transferring this data will occur either over our Verisign encrypted website or through a personal telephone call.

5. I'm worried about the privacy of my details?
We do not disclose your details to any third party. If you want to find out more about our policy, you can go to Privacy Policy in the footer area on the homepage

6. Is there any returning policy?
We offer a 24-hour refund policy. Simply return any services rendered within 24 hours of purchase for a full refund. No refund will be given in dispute situations beyond our control, such as difficulties caused by the network, servers, and buyer's email account.

Rewards and Coupons

1. What is a MGsale Membership Rewards?
MGsale Membership Rewards Program is designed to offer our privileged customers the opportunity to make purchase with various deep discounts.
All registered customers automatically become members of the MGsale Membership Rewards Program. Customers earn one bonus point for every dollar paid for MGsale services.

2. How do I get a coupon from MGsale.com?
The reward - Discount - will be automatically generated by the system as soon as you have reached the required number of bonus points (the total amount of money) - and discount starts at 99.00 dollars.
MGsale grants a lifelong VIP membership to customers. These VIP memberships are eligible for a 10% discount that will last for as long as the account is open.
Once you've enrolled in Membership Rewards, membership discount rates will be applied to customer orders based on their cumulative purchase amount for the previous 90 days. Log in or register to enrol online. The sooner you enroll, the quicker you can start accumulating points towards your first level of discounts.
Note: Membership rewards discounts are only applied to regularly priced items and services. From time to time, MGsale makes special offers available to all customers. These offers are almost always at drastic discounts and as such will not be eligible for membership discount.

Buy Games

1. Any special Discount for bulk order?
Yes, for more details, please contact our customer service staff.

2. Can you tell me the official account registration page?
Official homepage:
World of Warcraft US : http://www.worldofwarcraft.com
World of Warcraft EUR : http://www.wow-europe.com/en

3. Do I have to keep the scanned image after activating the game card?
As long as you have activated the code on the official website, you can dispose of the scanned image as you like. But it is suggested that you keep the code and sannced image of CD-Key, because it’s useful in the solution of account ownership dispute of some games.

4. I copied the card directly from Email, but still no avail.
Though we are so careful, it’s still possible that we make some mistakes inconsciently when typing the code into the E-mail manually. In such case, please refer to the scanned image attached

5. There is an error message after entering the game card.
Any CD-Key or Time Card we sell to you have been manually tested. In such case, It’s probable that you enter a wrong code. So please re-enter it carefully.

6. Can I keep the game card for future use?
The code is valid as long as the game still in operation. However, it is suggested that you check the validity of the code upon you receive it and use it ASAP, so as to

7. I deleted the E-mail carelessly, can you re-send it again?
We put on records for each order. We are glad to resend it if you require.

8. My order status is “Delivered” but I still haven’t received the game card.
Accidentally, the mail maybe fails to reach your mailbox for various factors. Therefore, if you have not received the time code within 24 hours since you make the payment, please do contact our Live Chat promptly.

9. How long will it take to receive my game card?
We refresh our order system every 5 minutes. The average wait time for new customers is less than 30 minutes. In order to reduce scamming, we will manually verify orders from new customers before we email the code. Existing customers receive their codes much faster, usually within 5 minutes. Once the time code delivered, your order status will be changed into “Delivered.’

10. How do I get the game card?
Your game time card code will be sent as attachment to your PayPal E-mail address or other E-mail address you specified.

11. How do I place an order?
It's easy and secure! You just have to register on our website, and then you are allowed to place the order. For convience’s sake, you can bookmark this page.

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